Privacy Policy
Valley Perinatal is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website valleyperinatal.com, use our online services, or communicate with us. It also describes your rights concerning your information and how to exercise them.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our website or services.
Information We Collect
We may collect and process the following types of personal information:
Personal Identification Information: Name, address, email address, phone number, date of birth, and other contact details.
Health Information: Health-related details you provide when making appointments, filling out online forms, or communicating with us, such as medical history, symptoms, and treatment information.
Technical Information: IP address, browser type, operating system, device information, and browsing behavior collected through cookies and similar technologies.
Communication Data: Information you provide when contacting us via email, phone, chat, or other communication channels.
How We Use Your Information
We may use your information for the following purposes:
Providing Services: To schedule appointments, communicate with you about your care, provide medical advice, and manage your treatment.
Payment Processing: To process payments for services rendered.
Communication: To respond to your inquiries, provide customer support, and send appointment reminders.
Improving Our Services: To analyze website usage and improve our website, services, and patient care.
Legal Compliance: To comply with legal and regulatory requirements, such as healthcare regulations, billing, and reporting obligations.
How We Share Your Information
We may share your personal information with:
Healthcare Providers: Relevant medical professionals involved in your care, treatment, and follow-up.
Third-Party Service Providers: Companies that provide services on our behalf, such as payment processing, IT support, or marketing services. These third parties are contractually obligated to protect your information and use it only as directed by us.
Legal Authorities: When required by law, regulation, court order, or to protect the safety and security of our patients, staff, or property.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Protection of Your Information
We implement appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, or alteration. This includes encryption, secure data storage, and regular security audits. However, no data transmission over the internet or electronic storage system is 100% secure, and we cannot guarantee the absolute security of your information.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience, analyze website traffic, and understand how you interact with our website. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features on our site.
Your Rights and Choices
You have the following rights concerning your personal information:
Access: Request access to your personal information held by us.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal and regulatory obligations.
Opt-Out: Opt-out of receiving marketing communications from us.
Data Portability: Request a copy of your information in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us using the information provided in the “Contact Us” section.
Third-Party Links
Our website may contain links to third-party websites, plugins, or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party websites. We recommend reviewing their privacy policies before providing any personal information.
Children’s Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children without verifiable parental consent. If we learn that we have collected information from a child under 13 without parental consent, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will post any changes on this page with a new effective date. Your continued use of our website or services after any changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.
Your Acknowledgment
By using our website or providing your personal information to us, you acknowledge that you have read, understood, and agree to this Privacy Policy.
This Privacy Policy is designed to protect your privacy while complying with applicable legal requirements, including HIPAA and other healthcare regulations. It is essential to tailor this policy to reflect your practice’s unique operations and consult with a legal professional to ensure compliance with state and federal privacy laws.